How to Connect Store Manager to PrestaShop - Configuration Guide
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How to Connect Store Manager to the PrestaShop Database

Store Manager for PrestaShop is a desktop solution that helps online merchants handle their web store data more efficiently. Therefore, to access and modify the database that is disposed at the web server you need to connect Store Manager application to it.

After you install and register the application (or simply download free trial version to seize Store Manager) you will be prompted to establish connection with your store database.

You can choose between three types of PrestaShop database connection:

  • Direct connection
  • PHP-MySQL bridge connection
  • Bridge Connector module

Database Connection Setup with Store Manager

If you use direct connection, any changes that you implement to the store data will be immediately applied. When you set up bridge connection or bridge connector module, you need to manually sync data between Store Manager: press the Get Data From Web button before adding new information or modifying existing -> a local copy of PrestaShop database will be created -> make necessary modifications -> press the Post Changes to Web button to get them displayed at your online store.

PrestaShop database connection can be configured in two ways: you can either input necessary details manually for the selected type of connection or set up the connections step by step using the Connection Wizard.

Looking For and Inputting Details Manually

If you want to manually input connection details, open Preferences (F12) -> Database Connection. Here you select a connection type and configure required settings.

Direct Connection

To access store data directly, you are supposed to input the following details:

  • Host address – this field stands for name of your website, without https://www. prefix (IP address can also be used)
  • Port – commonly 3306 port should be indicated here
  • Username, password, database name – these credentials are available in file. To view them you have to connect to the server via FTP client and find config folder. There you will find file with database name, username and password.

Direct Connection to PrestaShop Database Setup with Store Manager

PHP-MySQL Bridge Connection

Once you have decided to set up bridge connection, you should first of all download the latest version of PHP MySQL Bridge or find bridge.php in C:Program FileseMagicOneStore Manager for PrestashopService. Afterwards you are supposed to edit it, namely, change the default username and password to make bridge connection protected. Then the file should be copied to the store root directory via an FTP client.

Respectively, choose PHP bridge connection in Preferences (F12) -> Database Connection and input settings required:

  • Bridge URL – provide bridge URL accordingly, that looks like where is your PrestaShop shop URL
  • Login, Password – input login and password you provided in the bridge file before.
  • Database – input еру name of local database

PHP MySQL Bridge Connection Setup with Store Manager

Bridge Connector (also used for PrestaShop Cloud stores)

In case you decide to work with the native PrestaShop Bridge Connector module, you will need to install it from the admin side first. Full guide how to make it can be checked here – How to Connect Store Manager to PrestaShop Database via Bridge Connector.

After it has been successfully installed in the admin, you have to specify the following details in Store Manager, selecting the corresponding type of connection in Preferences window:

  • Store address – insert the link to your website;
  • Login – fill in the same login you’ve previously specified in the module settings in backend;
  • Password – should be the same as you’ve setup in the module in admin.

Bridge Connector Setup with Store Manager

Setting up PrestaShop Database Connection With the Help of a Wizard

The Connection Wizard makes the process much easier. The Wizard at the top of the same “Preferences” window. After you click on it, the Wizard will offer you two options:“Create New Store Connection” and “Change Current Connection Settings” options.

Connection Wizard to Setup Connection to Your Store with Store Manager Automatically

Once you select the first button, you will receive a new window asking to specify store URL (hit “Test Store URL” to proceed).

Specify Your Store URL at Connection Wizard

Once the action is selected, you will be carried to the next step, you need to select among the available types of connection.

Select Store Connection to Configure it with Store Manager Wizard

Move to the FTP Settings step and specify the FTP server credentials – server address, login, password and specify store root directory via the browse button.

Specify FTP Connection Details Step of Connection Wizard

After you test the connection, hit “Next”. Next steps usually require to press “Next” button. If details you provided are valid and connection to PrestaShop database is established, you will get connection details in the last Wizard window.

Finish Step of Store Manager for PrestaShop Connection Wizard

Depending on connection type selected you will be guided through corresponding steps comprised by the Wizard.

In order to access your live store data and manage it with Store Manager for PrestaShop, you have to first connect these two destinations. You can accomplish this manually or using the assistant. More details concerning connection wizard are accessible at

Tags: PrestaShop database, connect to PrestaShop

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Erikah • 09/06/2018

i’m receiving Cannt retrieve bridge data 500 internal server error. what is the issue, could you explain?

PrestaShop Store ManagerMod Erikah • 09/06/2018

Thank you for your question.
Most likely, the issue is related to server settings. Please, make sure the FTP details are correct and you can connect with them via FTP-client program (like FileZilla). If the details are correct and you can connect successfully – kindly contact our support with your store configuration file, so we could check your case.