2013-10-22
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What to Check if PrestaShop Categories are Not Displaying at Store Front

Сategory system in PrestaShop allows to smartly organize and display content within your store. Neatly-placed categories and sub-categories allow you to control how items are displayed within your store and in this way make navigation at your site much more user-oriented.

Store Manager for PrestaShop provides wide categories management possibilities by enabling you to massively add and edit categories either with assigned to them products or independently uploading category information.

However, sometimes store owners are reporting problems setting up their store categories in PrestaShop. This is especially annoying when it happens when you are adding categories and goods assigned to them massively and later on discover that you need to edit each.

When you set up PrestaShop categories and they don’t show up on your site’s front end, most likely your categories aren’t set up properly.

This article discusses a few points to check and follow to make your categories visible and available at your front-end.

Make sure that shop categories are nested under root category

Often there is one root category at your store which is main one and all the other categories are subcategories to root category. If you import category-related information and have multi-leveled category tree, in your file there should be indicated category path and each should start with Root category. This way your subcategories will be positioned as children of Root Catalog and will be available for view at web shop.

Categories should be set as enabled

The categories, in order to be displayed from clients’ side, need to be activated. Sometimes when shop is under development, you prepare categories with goods assigned to them and only after everything is done, want to make them visible. Thus, check if you haven’t forgotten to activate your categories and subcategories.

Categories associated to particular shop

If you have multistore, make sure that you have associated PrestaShop categories to the same shop as you check the results at store front.

Clear cache and rebuild catalog index

During massive changes like import some results may be cached for faster pages loading. To see the latest relevant information at front-end, you need to perform the procedure of cache clearing.

Regenerate categories

This useful option of Store Manager for PrestaShop allows you to structural categories in correct order after the changes to category tree were implemented.

Check your template

Some specific templates might require from you additional actions to make the goods visible at your store. Especially this concerns the situations when you would like the categories to be displayed in some special way at your site in some menu placed in definite placed.

Stop wasting your time on investigating what’s wrong with your categories. The points discusses above will deprive you from spending endless hours browsing for solution. If case you have any additional questions or suggestions, do not hesitate to contact us.

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