In order to to get invoice upon your PrestaShop order, do the following:
- Follow this link: https://www.mycommerce.com/shopper-support/ (you can find this link in your confirmation e-mail as well).
- The link leads to Shopper Support page. To find your order you need to enter your email address and your order number (see your order confirmation e-mail), and press ‘Search’ button.
- After pressing on your Order ID you will be transferred to the order.
- To get the invoice, press on the ‘Invoice / Order Confirmation’ button. You will get it downloaded as PDF file.
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